How To Check Your Passport Application Status

woman holding travel case
The passport application process follows four main steps.
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Sources

  1. https://travel.state.gov/content/travel/en/passports/need-passport/status.html
    This is the official U.S. Department of State website for checking passport application status. It provides authoritative information on the process, required details, and status updates.
  2. https://travel.state.gov/content/travel/en/passports/apply-renew-passport/processing-times.html
    This page from the U.S. Department of State outlines the processing times for passport applications, which is relevant to the blog post's discussion on how long it takes to receive updates and the passport itself.
  3. https://travel.state.gov/content/travel/en/passports/after/contact-us.html
    This page provides contact information for the National Passport Information Center, which is directly relevant to the blog post's section on where to contact for status updates and general inquiries.
  4. https://travel.state.gov/content/travel/en/passports/after/lost-stolen-passports.html
    This page discusses what to do if a passport hasn't been received, which aligns with the blog post's FAQ section about handling undelivered passports and the DS-86 Form.
  5. https://travel.state.gov/content/travel/en/passports/apply-renew-passport/application-processing.html
    This page explains the different stages of passport application processing (e.g., 'In Process,' 'Approved,' 'Mailed'), which directly supports the blog post's detailed breakdown of the application status steps.

Key Points

  • You can check your passport application status online via the U.S. government website using your last name, date of birth (MM/DD/YYYY format), and the last four digits of your Social Security Number.
  • Include suffixes (e.g., Jr, III) and hyphens in your last name when filling out the application.
  • The Online Passport Status System allows tracking whether you applied by mail or in person, with updates taking up to two weeks.
  • Sign up for automated email updates by providing your email during the application process.
  • Passport application statuses include: 'Not Available' (not yet received), 'In Process' (under review), 'Approved' (ready for printing), and 'Mailed' (sent to you).
  • Supporting documents (e.g., birth certificate, old passport) are mailed separately and may take up to two months to arrive.
  • If your passport isn't received within two weeks of being marked 'Mailed,' contact the National Passport Information Center and complete a DS-86 Form within 90 days.
  • Technical glitches may cause status errors; try refreshing or using a different device/browser if issues arise.
  • If supporting documents aren’t received within eight weeks, contact the National Passport Information Center for assistance.
  • For inquiries, call 1-877-487-2778 or 1-888-874-7793, email NPIC@state.gov, or report technical issues to PassportWeb@state.gov.

Summary

To check your U.S. passport application status online, visit the government website and provide your last name (with suffixes), date of birth (MM/DD/YYYY), and the last four digits of your Social Security Number. The process involves four stages—Not Available, In Process, Approved, and Mailed—with updates taking up to two weeks, and delays requiring contact via the National Passport Information Center. If issues arise, such as undelivered passports or technical errors, follow up using the provided contact details or submit a DS-86 Form if necessary.

The Process of Checking Your Passport Application

You can apply and check your application status for your passport via the required United States government website. Here are some important personal details you’ll need to have at hand to ensure you can receive your status update:

  1. Last name
  2. Date of birth
  3. Final four digits of your Social Security Number

You must include suffixes when adding your last name. Examples of this would be Johnson Jr or Thompson III. Add hyphens where needed, such as Thomas-Martins.

When adding your date of birth, it must be done in the format with the month first, day second, and year third, like this MM/DD/YYYY.

Conducting Online Progress Checks

To check your online progress, follow the steps outlined below:

  • Go to the Online Passport Status System in the relevant section on the government site. Whether you send your application by mail or at a one-to-one meeting, this can be done. If you sent it offline, you can complete your checks via your MyTravelGov account.
  • It can take up to two weeks to receive your update, whether you’re a first-time applicant or applying for passport renewal. Supporting documents will be in process during this time.
  • Sign up to receive automated emails for updates on your progress. To do this, you must include your email address in the appropriate place during your online application.
passport visa page
Visa page of a United States passport.

Completing The Application Process

Before checking your application status, you must fully understand how it works. There are four parts to it in total. Here’s how passport processing operates.

  1. Not Available: When you see this in your progress, the application hasn’t yet been received. This is for snail mail applications. It’s sent to a mailing office, followed by payment of your application, and then your application begins. All of the relevant details are added to the system. You can track your order, and it will let you know when we’ve received it by updating you with the status “Arrived.” Once payment is taken, it might be two weeks before it moves to the next step, “In Process.” Then, it reached an office to process your application.
  2. In Process: Now, your application is under review. Passport processing times can affect how long it takes to sit in this position before moving on to be “Approved,” along with the service you’ve chosen, be it by mail, in person, or online.
Silver laptop
You can check the Online Passport Status System for your tracking number.
  1. Approved: This denotes that your application has then been approved for completion. It will then begin to be printed to include all your personal details, such as your name and address and the passport photo you provided when you first applied. Then it’s “Mailed” out to you.
  2. Mailed: Your passport is then mailed to you along with the supporting documents you provided. These include your birth certificate and previous passport, which are sent to you separately from your new passport. Your passport tracking number can be found on the Online Passport Status System. It can be used if you need to check to see when its expected arrival time and date is. While your new passport arrives within a few weeks, you may have to wait around two months for the supporting documents to be received.
 
United States passport
United States passport.

Important FAQs to Consider

While the process generally runs smoothly and without problems, there are instances where your passport application may get held up, or it hasn’t moved from one status to the other during the expected time frame.

Here are some frequently asked questions (FAQs) for when such is the case that should help you stay updated if this happens to you.

Travel documents
The passport application process does not always run smoothly.

What to do if my passport hasn’t been received in the mail?

If the National Passport Information Center’s status system shows as being sent but hasn’t been received in the mail after the two-week expected date, then you should get in touch with them. Your progress is important, especially if you have a holiday or international travel coming up.

You’ll need to complete a DS-86 Form, which a customer advisor will inform you, to say that you haven’t received your passport yet. You have 90 days to sign the form from the date the passport status showed as being provided.

But if you fail to do so in time, you’ll accrue additional fees, have to apply again, and pay another passport application fee, unfortunately.

Globe
It’s important to keep track of your application status, particularly if planning a trip abroad.

 What Should I Do if My Status Returned to “Not Available From “In Process”?

At times, technology plays up. It’s always great when it works, but it can be quite a hassle when it doesn’t. To avoid confusion, double-check in case of a technical glitch in the system or try using a different device or browser.

What has caused my status to say “In Process” when I have already received my passport?

This can occur if there’s a technical error also on the system. Don’t worry. There won’t be any issue with your newly assigned passport, which is an error.

What should I do if 8 weeks have passed and I’m yet to receive my supporting documents?

Call the National Passport Information Center if your previous passport book or birth certificate takes more than eight weeks to be sent in the post. They’ll be able to advise you further about the hold-up and when you should expect to receive them.

envelopes
Your supporting documents should be returned within 8 weeks.

Generally, there’s a good reason for this, such as experiencing more applications than usual.

Where to Contact for Status Updates

To check the progress of your application, you can call the numbers provided on the United States Passport Status Application website, 1-877-487-2778 or 1-888-874-7793. 

For general inquiries, you should email NPIC@state.gov. If you do happen to experience technical problems, don’t hesitate to get in contact with the tech team by email at PassportWeb@state.gov.

How To Check Your Passport Application Status Quiz

How should you format your last name when applying for a passport?
What should you do if your passport status shows 'Mailed' but you haven't received it after two weeks?
What is the first step to check your passport application status online?
What should you do if your passport status returns to 'Not Available' from 'In Process'?
What does the status 'In Process' mean for a passport application?
How long does it typically take to receive an update on your passport application?
What is the correct format for entering your date of birth in the passport application?
How long do you have to sign the DS-86 Form if your passport hasn't arrived?
What personal details are required to check your passport application status?
What is the contact email for technical issues with the passport application system?

Frequently Asked Questions

What personal details are required to check my passport application status?

To check your passport application status, you will need your last name (including suffixes like Jr or III), date of birth in MM/DD/YYYY format, and the final four digits of your Social Security Number.

How long does it take to receive an update on my passport application status?

It can take up to two weeks to receive an update on your passport application status, whether you're a first-time applicant or renewing your passport. Supporting documents may take additional time to process.

What should I do if my passport status shows 'Mailed' but I haven't received it within two weeks?

If your passport status shows 'Mailed' but you haven't received it within two weeks, you should contact the National Passport Information Center and complete a DS-86 Form to report the issue. You have 90 days from the mailing date to do so.

What does it mean if my passport application status changes back to 'Not Available' from 'In Process'?

If your status changes back to 'Not Available' from 'In Process,' it may be due to a technical glitch. Try checking again using a different device or browser, or contact the National Passport Information Center for assistance.

Who should I contact if I haven't received my supporting documents after eight weeks?

If you haven't received your supporting documents (such as your previous passport or birth certificate) after eight weeks, you should call the National Passport Information Center at 1-877-487-2778 or 1-888-874-7793 for further assistance.

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One Response

  1. I need status of application for my passport renewal. The check was cashed. I have remarried so there is a name change required

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